Text Me, Maybe?

Call Text Me, Maybe? First off, my apologies for getting that forsaken song stuck in your head, but I couldn’t think of a better segue into today’s topic. Over the last couple of years, Chat has taken our industry by storm. Whether you choose to manage it yourself or have a third party manage it…

Is the Future Pay-to-Play?

Google seems to be hinting at offering more paid-for options for businesses At the end of April, Google sent out a survey to some Google My Business users asking for which configuration of options they’d be willing to pay a monthly subscription. Here’s what it looked like: We’re going to talk at length about why…

According to Google, your website’s load speed just tanked —but don’t panic when you see your test results.

Google recently decided to update its Google Page Speed Insights report. Companies that were consistently scoring in the 80s with their old tool, are now scoring in the 20s and 30s. The scoring is so heavy-handed, even Google’s sites (which use very minimalistic page styling) show poor scores! Their own News Site is scoring a 43—“slow” as of…

The Blessings of Bad Reviews

Earlier this month, I had a conversation with a friend of mine who was just at his wits end with a couple of negative reviews. Let’s call him “Tom”. Tom felt defeated because this is his life’s work. Tom has the utmost pride in what he does and this time of the year seems to…