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When it comes to your website, Google is like Rhett Butler in ‘Gone with the Wind’ asking: “Frankly, madam… why should I give a dear?” Unfortunately, we live in a world that has come to rely on Google for all of its answers – from “where should we eat?” to “who should we call when…
In our last newsletter, we talked about how my experiences with my puppy’s vet and groomer got me thinking about how we interact with our Maintenance customers. Although, this time, I’m not going to carry on about my dog and all his issues. However, I did want to share a few more tidbits about how…
We live in a world where virtually everyone has instant access to the World Wide Web through a computer, phone, or even a smart watch. Due to this increase in access over the last decade, the need for an amazing website is no longer a luxury—it is a necessity. So what makes a website “amazing”?…
There are five top spots in the Internet browser world. For the purpose of this article we will only be visiting the top three (Internet Explorer, Mozilla Firefox and Google Chrome). I would, however, be negligent, in not at least mentioning that the #4 position belongs to Safari, with a 3.7% market share, and the…
Why you should take advantage of Facebook’s Engaging New Feature There are so many options when it comes to ways to connect with your Facebook audience! People are always craving something new, and knowing how big videos are in Social Media, Facebook now has a “Live” option. The possibilities for using this new feature are…
At the beginning of June, my brother Dan and I made our annual pilgrimage deep into Northern Canada for a fishing trip to Lake Esnagi to fish for northern pike and walleye. Normally, after spending a day driving from Michigan’s Lower Peninsula up into Canada, we typically catch a float plane and fly in. However,…
Many of the companies I speak with are looking for the same thing – a silver bullet. In the SEO world, there really aren’t many silver bullets to be found, however, the concepts to succeed are pretty straight-forward. One of them is to differentiate yourself from your competition. I wanted to share with you one…
Last week I had a couple of experiences that got me thinking about our customers and how they must feel… First, my vet called to schedule my puppy’s exam. Naturally, I was busy and, when I saw who was calling, I let it roll over to my voicemail (just as our customers do). When I…
Want to relate to your customers on a whole new level? Social Media allows you to connect with–and stay connected with–people on a social level. Remember, people want to do business with people they like, and with people who are like them. We can help you with that! With our Social Media program, our goal…
Hello from your team at Online-Access! So far, this year has been both hectic and exciting at Online-Access. I can only say God has blessed us. Last year, we experienced over 30% growth and are easily tracking at about the same this year. Online-Access also hit another goal this year by becoming the largest reseller…